customer service agent from the “engineering”/Internet team named lisa basically HUNG UP on me Once i was talking. i’ve under no circumstances had this kind of bad knowledge prior to. she was really impolite just before hanging up.
I used to be energized to get to the 3 million mile amount on American Airways also to be awarded a Process Large improve. Whilst my spouse and I've a holiday trip booked on American to Frankfort, Germany in April, I made a decision I want to use our Upgrade and possess another getaway vacation to London. This was not prepared, but as a result of up grade we made a decision to have an extra trip.
I understand how really hard airline workers get the job done. I are actually a Recurrent flyer since the The us West days. I'm the primary to offer the “task well done” coupons to attendants on flights, and, I take care of everyone with utmost regard.
Come across issues calling AA reservation by phone, its normally occupied and impossible to talk to the reservation workers, as soon as contacted. Would favor to communicate by e-mail, you should give me an e mail deal with of Ecuador Reservation Division. A lot of many thanks.
I flew AA again from Boston through Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went very well and we arrived promptly. The pilot under no circumstances after communicated with the travellers (the same old flight data most pilots do share when we're from the air, like a welcome) as well as Flight Attendants under no circumstances informed us what gate we were being at after we landed. I had a short connection time (that was delivered After i manufactured the reservations on the web), which I was capable of make just after traversing the complete Charlotte airport. Once i received for the gate I asked the Ticket Agent once we can anticipate to land in Sarasota and was informed the crew experienced not but arrived. At NO time was an announcement built in the event the crew experienced arrived or when to anticipate to depart.
I left LGA August 26, 2015 and have my baggage assert ticket but need to have a copy of my airlinet ticket due to the fact I arrived house to uncover my jewellery and purse were being missing from my baggage – I've submitted a claim bu they need a replica of my ticket and I am able to’t obtain it – can u mail me a duplicate of it or tell me how I can discover it — every little thing else was in tact nothing at all disturbed other than these items and purse was laying of best and jewelry was in aspect pocket
I booked a trip to Cabo,Mx.with AA holidays.Around the returned journey we were booked with USAir.the flight was cancelled because based on the agent there was no aircraft to fly us back to Monterey.We experienced to spend
My Buddy of mine booked my Mother a reservation from haiti to miami fl I paid her $three hundred to purchase me the fares nonetheless she did not advised me the flight might be booking with a nonrevenue flight it had been a ridicullus second for all of us, quesion I have In case the seat isn't ensure why did she took The cash from me
Up coming, we would like to reassure you that we value all feedback. We Fortunately share compliments with the employees who generate them. Be sure to rest assured that we will also be committed to answering just about every complaint we receive, plus a agent from our department will get back to you personally right away.
I've flown your airline 2 situations in the final 12 months and experienced a person man that actually works for me to fly last week on the non prevent flight you guys can’t even obtain a non quit flight on time.
I'm so impressed by Tracy Miller in the reservations Division. I accidentally booked a flight to the incorrect place and was freaking out, and he or she labored with me to not only get me to the correct location but also found exactly the same cost.
My daughter And that i flew to Barbados for my Close friend”s funeral on Jul twenty third. We had a disservice and to the return flight, we ended up forced to attend around an hour for just a wheelchair. It had been disheartening, and as somebody with cardiac overall health, it was rather scary.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about exactly where I put my bag inside the overhead. It absolutely was an embarrassing instant for me and I frankly did under he has a good point no circumstances recognize this flight attendant’s particularly loud and arrogant Perspective.
My son experienced the worst expertise on your own airline. I cannot tell you the effects it experienced….He was resulting from fly into Pittsburgh from Miami — his flight was cancelled. He discovered the Saturday evening ten several hours just before his flight. He was then on maintain for a very very long time while they have been seeking to reroute him. He experienced an audition With all the Pittsburgh Symphony about the Monday morning the following day. Then the routed him on Yet another flight with really small time for you to transfer. half-hour. He received on the airport, that flight was delayed and he would miss out on the transfer. They located An additional flight but just one seat, which he couldn't do resulting from The point that he needed to purchase his cello. Time just after time he was on maintain as well as the brokers weren't pretty helpful. Ultimately he ended up obtaining to accept the sole chance which was a flight to Charlotte followed by a keep right away and then on to Pittsburgh with any luck , an hour or so before audition. They stated they might not give him a lodge voucher above the phone or with the ticketing area, but there would be a great deal of folks handing them out in Charlotte.